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Officer - Airport Services - Nairobi, Kenya

Company Name

Job Functional Area

Job Title
Officer - Airport Services

Job Ref No
OP-19-057

Job Location

Minimum Education
Bachelor's Degree

Minimum Experience
2 Years

Posted on
Jul 18, 2019

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Job Description

Job Description:
1.Coordinate with GH on operational issues
2.Liaise with Immigration and Security Authorities at the airport
3.Ensure proper organization and planning for all flights of the day
4.Monitor staff punctuality. To ensure proper allocation of Staff to cover all areas.
5.Meet the demands of the operation from time to time to ensure smooth function, such as A/C technical, Charter Flights, unexpected long flight delays or cancellations, aircraft rotation etc.
6.Ensure proper administration is adhered to in matters relating to revenue such as acceptance of flight coupons, transit passenger meal vouchers etc. and
correspondence such as telexes, faxes, email etc
7.Ensure/monitor meal uplift and avoid wastage at Station
8.Staff/Supervisor performance or any other discrepancies observed with suggestions for rectification and improvement
9.Liaise with other airline representatives, as and when required to meet operational demand
10.Cover all areas of the airport to ensure smooth function and proper organization
11.Submit a report to Duty Manager and Airport Services Manager on daily basis on station activities at the end of the day
12.Submit a separate report on any other incidents such as flight technical, DNB, charters
13.Preparations/Amendments/Changes in the roster
14.Any other activities pertaining to operations of WY Customer Service Office and all WY flight Operations
15.Administrate and ensure OCS mailing procedure are carried out by staff without any delays
16.Ensure availability and supply of relevant stationary items at the counters and other areas as per the requirement.
17. Liaise with Customs, Immigration and security for issues pertaining the airline and its passengers.

Education:
Bachelor degree in a related discipline with 02 years of relevant experience
OR Two years college Diploma in a related discipline with 04 years of relevant experience
OR Specialized certificate /license in the related field with Secondary School and having 08 years of WY / Aviation experience in similar function (for Internal candidates only)

Skills/Knowledge:
Proficiency in English (Spoken & Written)
Proficiency in MS Office
Airline/airport/Tourism industrial service affiliated course
DGR/Load Control/DCS/Reservation awareness course

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