Customer Service Assistant
for price, delivery terms, payment terms, discount. 3. Good communication skills and ability to properly respond to customer and supplier emails. 4. Handling fron ...
We are looking for Call Center Agent In Dubai to solve queries when a customer phones into a contact center.
Responsibilities
Managing large amounts of calls in a timely and effective manner
Identifying customer needs
Researching customer problems
Providing the right solutions to customers
Keeping records of all customer conversations on the call center database
And meeting targets in terms of quality of conversations
Skills
Good communication skills, especially listening, as that will allow you to ask better, more relevant, questions of customers.
Empathy is important as you may be handling contacts from customers in difficult situations, so having natural empathy makes it much easier to build rapport with these customers.
Unfortunately, the job you are looking for is closed.
for price, delivery terms, payment terms, discount. 3. Good communication skills and ability to properly respond to customer and supplier emails. 4. Handling fron ...
such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers t ...
all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer account ...
up with clients or customers to check that theyre still satisfied with any purchases Letting customers or clients know about additional products or ser ...
who takes initiative in learning and has the zeal to reach the top, this opening is definitely for you. Please note, this job demands a lot of dedication, and we are o ...
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