Call Center Agent - UAE

Job Functional Area

Job Title
Call Center Agent

Job Location
UAE

Required Gender
Male/Female

Minimum Experience
1 Year

Posted on
Jan 27, 2022

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Job Description

Urgently hiring Call Center Agent

Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

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