CSR/ Customer Service Representative - Lahore, Pakistan

Company Name

Job Functional Area

Job Title
CSR/ Customer Service Representative

Total Position
5

Job Type
Full Time/Permanent (Second Shift (Afternoon))

Job Location

Required Gender
Male/Female

Required Age
25 - 40 Years

Minimum Education
Bachelor's Degree

Degree Title
Bechelor

Career Level
Entry Level/Fresh

Minimum Experience
1 Year

Require Travel
Not Required

Posted on
Mar 30, 2022

Apply Status
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Job Description

Job Duties & Responsibility
1. Customer Services Representative build connections on behalf of the company.
2. Identify and evaluate customers need to deliver satisfaction.
3. Maintain the verbal and written correspondence with stakeholders.
4. Build sustainable relationship of trust through open and interactive discussion.
5. Manage complaints and provide proper solutions within time limit.

Required Skills
> Excellent English Communication (Verbal & Writing)
> Excellent Interpersonal Skills
> Ability to prioritise and plan effectively
> Analytical Skills
> Team Player
> Strong Work Ethics
> Time Management Skills

Salary + Benefits
> Salary (As per the Interview)
> EOBI
> Provident Fund
> Monthly Bonus
> Monthly Lunch/Dinner
> Yearly Increment

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