Customer Support Specialist - Multi Locations

Company Name

Job Functional Area

Job Title
Customer Support Specialist

Total Position
20

Job Type
Full Time/Permanent (Rotating)

Job Location

Required Gender
Male/Female

Required Age
18 - 45 Years

Minimum Education
Matriculation

Career Level
Entry Level/Fresh

Minimum Experience
Not Necessary

Require Travel
Not Required

Salary Per Month
25000 - 55000 Pakistan Rupee

Posted on
May 09, 2020

Apply Status
This post is no more active, find jobs of same sector in Pakistan:




Job Description

Job Overview: Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.
Location: Karachi, Lahore & Islamabad

Salary: Up to PKR 55,000
Working Hours: 9
Job Shift: Rotational

Key Responsibilities:
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely back to customers, track and resolve any issues regarding the service
Contribute to customer development role
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

Job Specification:
O Levels/Matric or above
Age limit: 18-45
Excellent command over English, with good American or Neutral accent
Excellent communication (Listening, Speaking & Writing)
Proficiency with MS Office particularly MS Excel
Flexibility & Adaptability
Customer-centric attitude
Emotional Intelligence and Critical Thinking
Self-motivated, assertive and responsive

Perks & Benefits:
Medical Insurance
Permanent Employment Status
Provident Fund
Internal Job Opportunities
Annual Leaves
Leaves Encashment
Referral Bonus
Company Pick & Drop

Apply Instructions for this Job

Unfortunately, the job you are looking for is closed.



Find Similar Jobs


Customer Service Representative

orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with c ...












Who we are?

Careermidway.com is an effort of lofty aspirants. We voluntarily bridge seekers with employers and other career building sources.