Telephone Operator - Dubai, UAE

Job Functional Area

Job Title
Telephone Operator

Job Location

Required Gender

Minimum Experience
1 Year

Posted on
Jun 21, 2022

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Job Description

Job description
1. Answers incoming calls.
2. Directs call to guest rooms, staff, or departments.
3. Places outgoing calls.
4. Receives guest messages and deliver the same to the guest.
5. Logs all wake-up call requests and performs wake-up call services.
6. Provides information about hotel services to guests.
7. To be fully aware of and adhere of health, Fire & safety procedures.
8. Multitasking abilities
9. Must be polite and courteous while answering the phone.
10. Following telephone etiquette.

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