IT Support Expert - Dubai, UAE

Job Description

We are seeking a skilled and tech-savvy IT Support professional to assist with troubleshooting, maintaining systems, and ensuring smooth technology operations. If you have strong problem-solving skills and enjoy helping others with technical issues, this role is for you!

Key Responsibilities:
Provide technical support for hardware, software, and network issues.
Install, configure, and update computer systems and applications.
Troubleshoot and resolve IT-related problems in a timely manner.
Maintain system security and data protection protocols.
Assist with setting up and managing user accounts and access control.
Support remote and on-site employees with IT needs.
Document technical issues and solutions for future reference.
Collaborate with the IT team to improve system performance and reliability.

Qualifications:
Bachelor's degree in IT, Computer Science, or a related field (preferred).
Previous experience in IT support or a similar role is an advantage.
Strong knowledge of Windows, macOS, and common software applications.
Basic understanding of networking, servers, and cloud services.
Excellent problem-solving and communication skills.
Ability to work under pressure and handle multiple tasks efficiently.
Certifications such as CompTIA A+, ITIL, or Microsoft Certified (a plus).
Willingness to work flexible hours and provide on-call support if required.

Benefits:
Competitive salary and performance bonuses.
Health and wellness benefits.
Paid time off and holiday allowances.
Career development and certification training opportunities.
Supportive and collaborative work environment.

Join our IT team and help keep our technology running smoothly!

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