Customer Service Representative
in the system Follow up with customers to ensure satisfaction Work closely with other departments to resolve complex issues Requirements: High school diplom ...
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by our team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest updates.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting regular meeting with customer.
Knowing your competition and strategizing accordingly.
Keeping a record of progress of customer on individual basis.
Any other work within scope.
We are looking for following details in a candidate.
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.
Unfortunately, the job you are looking for is closed.
in the system Follow up with customers to ensure satisfaction Work closely with other departments to resolve complex issues Requirements: High school diplom ...
Responsibilities: Responding to customer queries via phone, email, and chat Managing order processing, returns, and complaints Maintaining a high leve ...
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