Customer Service Representative - Dubai, UAE

Job Functional Area

Job Title
Customer Service Representative

Total Position
1

Job Location

Minimum Experience
1 Year

Posted on
May 15, 2025

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Job Description

Wanted Customer Service Representative

Key Roles & Responsibilities:
Customer Interaction
Greet and assist customers via phone, email, chat, or in person.
Provide accurate information about products, services, or policies.

Problem Solving
Address customer complaints and issues promptly and professionally.
Escalate complex problems to supervisors or specialized departments.

Order Processing
Take and process orders, returns, or exchanges.
Track and update customers on delivery or service timelines.

Record Maintenance
Maintain detailed records of customer interactions, feedback, and resolutions.
Update customer accounts as needed.

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