Customer Service Representative (Car Rentals)
who takes initiative in learning and has the zeal to reach the top, this opening is definitely for you. Please note, this job demands a lot of dedication, and we are o ...
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Unfortunately, the job you are looking for is closed.
who takes initiative in learning and has the zeal to reach the top, this opening is definitely for you. Please note, this job demands a lot of dedication, and we are o ...
for price, delivery terms, payment terms, discount. 3. Good communication skills and ability to properly respond to customer and supplier emails. 4. Handling fron ...
up with clients or customers to check that theyre still satisfied with any purchases Letting customers or clients know about additional products or ser ...
all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer account ...
such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers t ...
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