Call Center Agent - Dubai, UAE

Job Functional Area

Job Title
Call Center Agent

Job Location

Minimum Experience
Must be Experienced

Posted on
Feb 11, 2025

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Job Description

Call Center Agent Required.

Description
Handle customer inquiries via phone, email, and chat in Arabic and English
Provide accurate information about products/services and resolve customer issues
Maintain detailed records of customer interactions in the CRM system
Follow up on customer concerns to ensure satisfaction
Meet performance targets for response time, resolution, and customer satisfaction
Collaborate with internal teams to improve customer experience

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