Customer Service Representative
in the system Follow up with customers to ensure satisfaction Work closely with other departments to resolve complex issues Requirements: High school diplom ...
Urgently hiring
Job Description:
Deliver the best customer service by attending and resolving queries / issues.
Escalate unresolved queries according to the set escalation path, and follow-up to assure timely resolution.
Analyze the various parts of a problem properly and develop logical solutions
Manage difficult customer situations with a positive and professional behaviour, empathize and solicit feedback to improve service.
Document and categorize all customer queries in the relevant system(s) to keep / share track of all status histories in all channels.
follow up on registered cases / queries when necessary.
Unfortunately, the job you are looking for is closed.
in the system Follow up with customers to ensure satisfaction Work closely with other departments to resolve complex issues Requirements: High school diplom ...
Responsibilities: Responding to customer queries via phone, email, and chat Managing order processing, returns, and complaints Maintaining a high leve ...
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