Customer Service Executive
up with clients or customers to check that theyre still satisfied with any purchases Letting customers or clients know about additional products or ser ...
Urgently hiring
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Unfortunately, the job you are looking for is closed.
up with clients or customers to check that theyre still satisfied with any purchases Letting customers or clients know about additional products or ser ...
for price, delivery terms, payment terms, discount. 3. Good communication skills and ability to properly respond to customer and supplier emails. 4. Handling fron ...
all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer account ...
such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers t ...
from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions. Responsibilities: Initiating s ...
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