Customer Support Specialist - International - KHI/LHR/ISB - Multi Locations

Company Name

Job Functional Area

Job Title
Customer Support Specialist - International - KHI/LHR/ISB

Total Position
15

Job Type
Full Time/Permanent (Rotating)

Job Location

Required Gender
Male/Female

Required Age
18 - 40 Years

Minimum Education
Matriculation

Career Level
Entry Level/Fresh

Minimum Experience
Not Necessary

Require Travel
Not Required

Salary Per Month
25000 - 55000 Pakistan Rupee

Posted on
Sep 03, 2020

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Job Description

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely back to customers, track and resolve any issues regarding the service
Contribute to customer development role
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.

Job Specification:
O Levels/Matric or above
Age limit: 18-45
Excellent command over English, with good American or Neutral accent
Excellent communication (Listening, Speaking & Writing)
Proficiency with MS Office particularly MS Excel
Flexibility & Adaptability
Customer-centric attitude
Emotional Intelligence and Critical Thinking
Self-motivated, assertive and responsive

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