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Customer Care & Support Specialist - Multi Locations

Company Name

Job Functional Area

Job Title
Customer Care & Support Specialist

Total Position
30

Job Type
Full Time/Permanent (Rotating)

Job Location

Required Gender
Male/Female

Required Age
20 - 45 Years

Minimum Education
Intermediate

Career Level
Entry Level/Fresh

Minimum Experience
1 Year

Require Travel
Not Required

Salary Per Month
35000 - 60000 PKR

Posted on
Feb 01, 2019

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Job Description

Title of the Job: Customer Care & Support Specialist

Description of the job:
Timely preparation of rates and quotes for customers and overseas agents.
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely correspondence back to customers, track and resolving any issues regarding product.

Timings: 9 hours shift
Requirements (Education): O-Level / A-Level / Intermediate / Bachelors
No. of Vacancies: 30

Skills: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent "ONLY".
Ability to work in a blended operations and customer development role
Self-motivated, assertive, and respond to brand metrics.
Manages complex transnational or emotional customer situations promptly and professionally.
Ability to multi-task in a fast paced environment with rapidly changing priorities
Contributes to building a positive team spirit and puts success of team above their own interests.
If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus

Salary: up to Rs. 55,000/-
Transport: Conveyance will be provided.

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