Respond to Internet-generated sales leads, follow-ups via e-mail or telephone
Smooth ordering process by monitoring order traffic, tracking orders, and following up with consumers to assess customer satisfaction
Coordinating with B2B online sales customers procurement teams for their orders, stocks, invoicing
Updating B2C online sales platforms products details on regular basis
Maintain organized sales records and report month-end goal setting to the senior management team
Arrange for creation and distribution of presentations and supporting documents to help sales team generate business leads
Support senior management by completing orders and keeping customers informed of delays and delivery dates
Attend essential sales training meetings and develop an understanding of all the companys services and products
Monitor and organize inventory while effectively tracking new services and products for sale
Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone
Establish active communication and engagement with sales representatives to ensure that orders are processed promptly
Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports
Coordinating with Marketing Agencies on Social Media and other related marketing requirements
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