Minimum 7 years of experience from which 5 years in Dubai.
Installing and configuring computer hardware operating systems and applications
Setting up and configuring servers along with storage, laptops and desktops.
Configuring all type of Network and local Printers
Provide desktop and server support
Remote Technical Support
Support tablets and smart phones when necessary.
2. MAINTENANCE AND SUPPORT
Monitoring and maintaining computer systems and networks
Diagnose and resolve technical issues related to Windows Operating System
Conducting electrical safety checks on computer equipment
Reporting faults and maintaining logs on servers, desktops and laptops, network equipment, printers, etc
Execute backup procedures and rotate and maintain backup media onsite and offsite.
MS Outlook Email configuration, backup and support
Managing the IT Assets inventory.
Antivirus installation to all desktops and laptops locally & centrally.
Supporting the roll-out of new applications
4. ACCESS CONTROL, CCTV AND TELEPHONE SYSTEM
Support Access Control, CCTV and attendance systems.
Panasonic PABX and Telephones Installation, programing, Maintenance and support
5. NETWORK INFRASTRUCTURE / ROLES AND ACCESS
Setting up new users accounts and profiles and dealing with password issues
Add/ Delete Server Roles and Features
Working on Active Directory accounts, configuration of laptops
Configured Network Infrastructure Roles
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