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Recruitment Operations Coordinator - Doha, Qatar

Company Name

Job Functional Area

Job Title
Recruitment Operations Coordinator

Job Ref No
QR21167

Job Location

Minimum Education
Diploma/ Vocational

Minimum Experience
4 Years

Posted on
Jun 11, 2019

Apply Status
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Job Description

The Recruitment Operations Coordinator is responsible for coordination, administrative and information management support to the Global Recruitment team. Coordinators support the transformation of engaged candidates into engaged employees, and assist in facilitating the career progression of existing employees, by ensuring the delivery of an empowering experience to applicants, candidates and internal recruitment process customers

The main job responsibilities include:
Deliver logistics, coordination and administrative support to the Global Recruitment Team
Ensure that all the information is tracked and logged in the appropriate systems and raise staff movement forms for internal and external candidates
Responsible interview logistics arrangements for candidates to meet indicated time frames, including but not limited to; booking tickets and accommodation, confirming local transport, delivering business visas, confirming a venue and required tools, communicating any special assessment instructions and ensuring delivery of appropriate meal allowances.
Review the requirements of specific interview events and research appropriate suppliers, venues and hotels
Support the advertising needs of a recruitment event as required by making sure that appropriate rooms, assessment spaces and tools are available in line with the needs of any given overseas interview events
Prepare, raise and obtain necessary approvals and relevant Purchase orders in order to process the cost of the recruitment events
Liaise with Procurement, Finance and Accounts Payables for processing the payments
Respond to any issues that may arise during the recruitment event and ensure the details and outcomes are documented and tracked in the appropriate management systems.
Ensure appropriate panel packs and interview guides are prepared and handed over to the recruitment candidate centre
Provide exceptional and individualised services to VIP candidates and initiate requests for exceptional approvals during the interview stage
Ensure that all mandatory Staff movement approval (SMA) related documentation has been obtained and is in line with the company policy.
Ensure candidates personal details are accurately captured in Oracle and maintain high level of confidentiality with regards to the information contained in candidates SMAs
Follow up with SMA approvers and coordinate queries between approvers and recruiters as needed, escalating appropriately the questions and concerns to team leaders, managers and recruiters when required.
Work closely with the IT team to resolve any technical issues or concerns associated with SMA submission.
Implement process improvement but at the same time make suggestions based on customer feedback.
Establish good relationships with the team members and offer support when necessary
Regularly meet with the recruiters to discuss and agree upon any changes and challenges related to the departments in their respective area
Manage exceptional issues/situations tracking the progress and liaising with relevant parties to normalise situations as efficiently as possible
Maintain an up-to-date knowledge of new policies, processes, systems, practices and regulations related to HR, Recruitment, Government Services, HR Employee Services and any other relevant departments

About you:
Qualifications :
Essential
Diploma or Associate Degree or Equivalent
Preferred
Hospitality, Events Management, other customer service industries or HR studies preferred.
Experience :
Essential
Min. 4 of job related experience required
Experience working in high volume, high demand role
Experience in a multi-cultural environment
Preferred
Experience in a large scale shared services, corporate environment or a high volume customer service environment.
Middle East Experience
Experience processing government or bureaucratic formalities
Experience Managing own tasks, priorities and workload without heavy oversight

Job Specific Skills::
Highly developed planning / organizational skills
Time management skills with the ability to meet deadlines
Strong and confident communication skills in spoken and written English
Friendly, outgoing and approachable
Demonstrated ability to adapt, multi-task, problem solve and maintain flexibility
High level of discretion
Consistently positive attitude
Ability to manage high volumes and work under pressure
Ability to pay attention to details in a fast-paced environment
Team Player
Strong working knowledge of Microsoft Office

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