Customer Service / Tele Sales Executive
as well as out of the country. - Provide quotations to customers and companies. - Negotiate the terms of an agreement and close sales. - Gather market and customer info ...
Ibex. - Vacancy Alert!
Title of the Job: Customer Service Representatives
Brief description of the job:
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Working Hours: 9 hour shift
Requirements (Education): Bachelors qualified
No. of Vacancies: 50+
Skills & Abilities:
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Center Operations
Must be flexible to work in shifts
Excellent communication skills
Age limit: 20 to 30
Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus
Gender: Male & Female
Job Shift: On Rotation
Job Type: Full-time
Salary: 15,000 to 25,000 per month
Transport: Conveyance will be provided to females only, males own transport.
Apply at email: careers.pk@ibex.co
Email Subject should be "Customer Service Representatives"
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